D-ploy is a dynamic IT Engineering and Consulting Company founded in January 2003 in Kaiseraugst, Switzerland. We specialize in delivering a broad portfolio of services and solutions tailored to the unique needs of globally and regionally operating businesses.
Our expertise lies in operational IT Infrastructure services, consulting in Service Management, Program and Project Management, and Quality Management which leaded us to development of our own product IT as a Service. We can honestly say, our service portfolio covers whole IT lifecycle of the company (SME or Corporate IT) beginning with the basic Hardware & Software provisioning, staging, service desk L1 - L3, complex infrastructure & Security, Cloud, Database & Application management, process automation & tool development.
Our commitment to customer-centric solutions ensures IT effectively enables business processes, supports value generation, and enhances work efficiency. Over the years, D-ploy has earned a reputation as a trusted IT partner by focusing on pragmatic, results-driven approaches.
We uphold the highest industry standards, reflected in our ISO 9001, ISO/IEC 20000-1, and ISO/IEC 27001 certifications, achieved between 2016 and 2017. By staying agile and aligned with industry trends, we provide innovative, sustainable, and tailored IT solutions that empower our clients to achieve their strategic goals. D-ploy is proud to serve as a reliable partner, proving time and again that we can do IT.
Current offer of internships
from D-ploy s.r.o
1st Level IT Support
Who we are
D-ploy is an IT and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA. We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the IT community, we optimize our customer‘s IT productivity and contribute to the organization’s success and value. We are interested in talking to engaging, flexible, and solution-oriented individuals who are looking to become a part of a dynamically growing and international organization. We are focused on creating value where IT counts, join us!
Task and Responsibilities:
- Provide technical and troubleshooting assistance related to computer hardware and software, mobile devices and other tech tools and products
- Meticulous documentation of end user issues in ITSM tool
- Adherence to processes and knowledge documents
- Ticket backlog management
Benefits
- Flexible working conditions, full remote role
- Meal vouchers & vacation 5 weeks per calendar year
- Refreshments in the D-ploy office, friendly and international working environment
- Competitive salary and various benefits
Is IT in your DNA?
For more information about all open roles we offer at D-ploy visit website
Requirements
- Language skills: fluent German and English, other languages are advantage
- Advanced MS Office apps knowledge, strong problem solving/analytical abilities
- Good communication skills with attention to detail and ability to multi-task
- Ability to work independently and effectively, readiness to follow direction and best practices
- Planning and organizing skills, team player and supportive personality